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<h1>Web Service Management: Service Life Cycle</h1>

<h2 id="Note">W3C Working Group Note 11 February 2004</h2>
<dl>
  <dt>This version:</dt>
    <dd><a
      href="http://www.w3.org/TR/2004/NOTE-wslc-20040211/">http://www.w3.org/TR/2004/NOTE-wslc-20040211/</a></dd>
  <dt>Latest version:</dt>
    <dd><a href="http://www.w3.org/TR/wslc/">http://www.w3.org/TR/wslc/</a></dd>
  <dt>Editors:</dt>
    <dd>Hao He, The Thomson Corporation</dd>
    <dd>Mark Potts, Talking Blocks, Inc.</dd>
    <dd>Igor Sedukhin, Computer Associates</dd>
</dl>

<p class="copyright"><a
href="http://www.w3.org/Consortium/Legal/ipr-notice#Copyright">Copyright</a>
© 2004 <a href="http://www.w3.org/"><acronym
title="World Wide Web Consortium">W3C</acronym></a><sup>®</sup> (<a
href="http://www.csail.mit.edu/"><acronym
title="Massachusetts Institute of Technology">MIT</acronym></a>, <a
href="http://www.ercim.org/"><acronym
title="European Research Consortium for Informatics and Mathematics">ERCIM</acronym></a>,
<a href="http://www.keio.ac.jp/">Keio</a>), All Rights Reserved. W3C <a
href="http://www.w3.org/Consortium/Legal/ipr-notice#Legal_Disclaimer">liability</a>,
<a
href="http://www.w3.org/Consortium/Legal/ipr-notice#W3C_Trademarks">trademark</a>,
<a href="http://www.w3.org/Consortium/Legal/copyright-documents">document
use</a> and <a
href="http://www.w3.org/Consortium/Legal/copyright-software">software
licensing</a> rules apply.</p>
</div>
<hr />

<h2 id="Abstract">Abstract</h2>

<p>This document describes the life cycle of a Web service, and of the
processing of a request by a Web service.</p>

<h2 id="Status">Status of this Document</h2>


<p><em>This section describes the status of this document at the time of its publication. Other documents may supersede this document. A list of current W3C publications and the latest revision of this technical report can be found in the <a href="http://www.w3.org/TR/">W3C technical reports index</a> at http://www.w3.org/TR/.</em></p>

<p>This is a public <a href=
"http://www.w3.org/2003/06/Process-20030618/tr.html#q71">W3C
Working Group Note</a> produced by the <a href="/2002/ws/arch/">Web Services
Architecture Working Group</a>, which is part of the <a href=
"/2002/ws/Activity">Web Services Activity</a>.</p>

<p> This document captures work done by the management task force of
the W3C Web Services Architecture Working Group. The Working Group
felt this work was valuable but beyond the scope needed in the <a href='/TR/2004/NOTE-ws-arch-20040211/'>Web
Services Architecture</a> document.</p>

    <p>Discussion of this document is invited on the public mailing list
    <a href="mailto:www-ws-arch@w3.org">www-ws-arch@w3.org</a> (<a href=
    "http://lists.w3.org/Archives/Public/www-ws-arch/">public
    archives</a>).</p>

<p>Patent disclosures relevant to this specification may be found
on the Working Group's <a href=
"http://www.w3.org/2002/ws/arch/2/04/24-IPR-statements">patent
disclosure page</a>.</p>

      <p>Publication as a Working Group Note does not imply endorsement by the
      W3C Membership. This is a draft document and may be updated, replaced
      or obsoleted by other documents at any time. It is inappropriate to
      cite this document as other than work in progress. Other documents may supersede this document.</p>

<h2 id="Service">Service Life Cycle</h2>

<p>A service life cycle is expressed in the state transition diagrams below.
There are two separate transition paths: <a href="#Service1">service
itself</a> and <a href="#Request">request processing</a>.</p>

<p>The terminology used is the one defined in the <a
href='http://www.w3.org/TR/2004/NOTE-ws-gloss-20040211/'>Web Services Glossary</a>.</p>

<h2 id="Service1">Service</h2>

<p>To be used, a
   service must be realized by a concrete provider agent.</p>

<p><img border="0" width="331" height="177"
src="image001.png"
alt="Life cycle of a service" /></p>

<h4 id="States">States</h4>
<ul type="disc">
  <li><a name="Up" id="Up"><b>UP</b></a> (compound) &mdash; the
  provider agent is
    capable of accepting and processing requests (i.e. the service is available).</li>
  <li><a name="Down" id="Down"><b>DOWN</b></a> (compound) &mdash; the
  provider agent
    is not capable of accepting any requests (i.e. the service is not available).</li>
</ul>

<h4 id="Transition">Transitions</h4>
<ul type="disc">
  <li><a name="SOL" id="SOL">Start of Life (<b>SOL</b>)</a> &mdash;
  the service
    starts its life in <a href="#Up">UP</a> state.</li>
  <li><a name="EOL" id="EOL">End of Life (<b>EOL</b>)</a> &mdash; the service
    ends its life from <a href="#Down">DOWN</a> state.</li>
  <li><a name="Activate" id="Activate"><b>Activate</b></a> &mdash; the
  service
    can become available which transitions it from <a href="#Down">DOWN</a>
    to <a href="#Up">UP</a> state.</li>
  <li><a name="Passivate" id="Passivate"><b>Passivate</b></a> &mdash; the
    service can become unavailable (for many reasons, see <a
    href="#DwonSubstates">Down Substates</a>) which transitions it from <a
    href="#Up">UP</a> to <a href="#Down">DOWN</a> state.</li>
</ul>

<h4 id="State">State Transition Table</h4>

<table border="1" cellspacing="0" cellpadding="0" width="708">
  <tbody>
    <tr>
      <td valign="top"><p><b>Action</b></p>
      </td>
      <td valign="top"><p><b>From State</b></p>
      </td>
      <td valign="top"><p><b>To State</b></p>
      </td>
      <td valign="top"><p><b>Sub-State</b></p>
      </td>
      <td valign="top"><p><b>Comment</b></p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Activate</p>
      </td>
      <td valign="top"><p><a href="#SOL">None - SOL</a></p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a></p>
      </td>
      <td valign="top"><p>Instantiated and able to accept requests</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Activate</p>
      </td>
      <td valign="top"><p><a href="#SOL">None - SOL</a></p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#Stopped">STOPPED</a></p>
      </td>
      <td valign="top"><p><a>Instantiated but not able to accept
        requests</a>&nbsp;</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Passivate</p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#EOL">None - EOL</a></p>
      </td>
      <td valign="top"><p align="center">-o-</p>
      </td>
      <td valign="top"><p>Destroyed</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Passivate</p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#EOL">None - EOL</a></p>
      </td>
      <td valign="top"><p align="center">-o-</p>
      </td>
      <td valign="top"><p>Destroyed</p>
      </td>
    </tr>
  </tbody>
</table>

<h3 id="Substates">Up Substates</h3>

<p><img border="0" width="321" height="134"
src="image002.png"
alt="Up substrates" /></p>

<h4 id="States1">States</h4>
<ul type="disc">
  <li><a name="Idle" id="Idle"><b>IDLE</b></a> &mdash; the provider agent is not
    processing any requests currently.</li>
  <li><a name="Busy" id="Busy"><b>BUSY</b></a> &mdash; the provider agent is
    processing requests currently.</li>
</ul>

<h4 id="Transition1">Transitions</h4>
<ul type="disc">
  <li>A service normally enters <a href="#Up">UP</a> state in <a
    href="#Idle">IDLE</a> state.</li>
  <li><b>Relieved</b> &mdash; a service enters <a href="#Up">UP</a> state in
    <a href="#Busy">BUSY</a> state if it was relieved (from <a
    href="#Saturated">DOWN/SATURATED</a>, see <a href="#DwonSubstates">Down
    Substates</a>).</li>
  <li>A service may transfer from <a href="#Idle">IDLE</a> to <a
    href="#Busy">BUSY</a> and vice versa.</li>
  <li>A service exits <a href="#Up">UP</a> state from either <a
    href="#Idle">IDLE</a> or <a href="#Busy">BUSY</a>.</li>
</ul>

<h4 id="State1">State Transition Table</h4>

<table border="1" cellspacing="0" cellpadding="0" width="708">
  <tbody>
    <tr>
      <td valign="top"><p><b>Action</b></p>
      </td>
      <td valign="top"><p><b>Super State</b></p>
      </td>
      <td valign="top"><p><b>Current State</b></p>
      </td>
      <td valign="top"><p><b>End State</b></p>
      </td>
      <td valign="top"><p><b>Comment</b></p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Accepts Request</p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a></p>
      </td>
      <td valign="top"><p><a href="#Busy">BUSY</a></p>
      </td>
      <td valign="top"><p>Currently <a href="#Processing">PROCESSING</a>
        requests</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Completes all processing</p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#Busy">BUSY</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a></p>
      </td>
      <td valign="top"><p>All requests completed (either <a
        href="#FailedDefintion">FAILED</a> or <a
        href="#ProcessedDefintion">PROCESSED</a>)</p>
      </td>
    </tr>
  </tbody>
</table>

<h3 id="Down1"><a name="DwonSubstates" id="DwonSubstates">Down
Substates</a></h3>

<p><img border="0" width="329" height="220"
src="image003.png"
alt="Down substrates" /></p>

<h4 id="States2">States</h4>
<ul type="disc">
  <li><a name="Stopped" id="Stopped"><b>STOPPED</b></a> &mdash; the service was
    intentionally stopped (e.g. for administrative purposes).</li>
  <li><a name="Saturated" id="Saturated"><b>SATURATED</b></a> &mdash; the
    provider agent has exhausted its resources and cannot accept any new
  requests.</li>
  <li><a name="Crashed" id="Crashed"><b>CRASHED</b></a> &mdash; the service is
    unavailable because of an internal malfunction of the provider agent(e.g. environmental
    problem).</li>
</ul>

<h4 id="Transition2">Transitions</h4>
<ul type="disc">
  <li>A service enters <a href="#Down">DOWN</a> state in either a <a
    href="#Stopped">STOPPED</a>, <a href="#Crashed">CRASHED</a> or <a
    href="#Saturated">SATURATED</a> state.</li>
  <li><b>Stopped</b> - A service may be <a href="#Stopped">stopped</a> from
    any <a href="#Up">UP</a> or <a href="#Down">DOWN</a> state.</li>
  <li><b>Relieve</b> &mdash; a service is relieved from <a
    href="#Saturated">saturation</a> and exits a <a href="#Down">DOWN</a>
    state (transitioning to an <a href="#Up">UP</a>/<a href="#Busy">BUSY</a>
    state).</li>
  <li><b>Recover</b> &mdash; a service was (automatically) recovered from
    malfunction and exits the <a href="#Down">DOWN</a> state. It enters its
    <a href="#Up">UP</a> state in the <a href="#Idle">IDLE</a> state</li>
  <li><b>Restart</b> &mdash; a service was started again (manually) and
    exists a <a href="#Down">DOWN</a> state. It naturally transitions to an
    <a href="#Up">UP</a>/<a href="#Idle">IDLE</a> state.</li>
  <li><b>Administrate</b> &mdash; a service can be <a
    href="#Stopped">stopped</a> from being <a href="#Crashed">crashed</a>
    (manually) for administration and maintenance. <b></b></li>
</ul>

<h4 id="State2">State Transition Table</h4>

<table border="1" cellspacing="0" cellpadding="0" width="708">
  <tbody>
    <tr>
      <td valign="top"><p><b>Action</b></p>
      </td>
      <td valign="top"><p><b>Super State</b></p>
      </td>
      <td valign="top"><p><b>Current State</b></p>
      </td>
      <td valign="top"><p><b>End State</b></p>
      </td>
      <td valign="top"><p><b>Comment</b></p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Manual Administration</p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a> or <a
        href="#Busy">BUSY</a></p>
      </td>
      <td valign="top"><p><a href="#Stopped">STOPPED</a></p>
      </td>
      <td valign="top"><p>No longer accepting requests because of
        administrative action</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Malfunction</p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a> or <a
        href="#Busy">BUSY</a></p>
      </td>
      <td valign="top"><p><a href="#Crashed">CRASHED</a></p>
      </td>
      <td valign="top"><p>Malfunction in any <a href="#Up">UP</a> state</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Accepts Request</p>
      </td>
      <td valign="top"><p><a href="#Up">UP</a></p>
      </td>
      <td valign="top"><p><a href="#Busy">BUSY</a></p>
      </td>
      <td valign="top"><p><a href="#Saturated">SATURATED</a></p>
      </td>
      <td valign="top"><p>No longer accepting requests due to exhausted
        resources</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Administrate</p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#Crashed">CRASHED</a> or <a
        href="#Saturated">SATURATED</a></p>
      </td>
      <td valign="top"><p><a href="#Stopped">STOPPED</a></p>
      </td>
      <td valign="top"><p>No longer accepting requests because of
        administrative action</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Processed or Failed Request(s)</p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#Saturated">SATURATED</a></p>
      </td>
      <td valign="top"><p><a href="#Busy">BUSY</a></p>
      </td>
      <td valign="top"><p>Resources available after being exhausted such that
        requests can again be accepted</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Recovery</p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#Crashed">CRASHED</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a></p>
      </td>
      <td valign="top"><p>Accepting requests again after a malfunction</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Restart</p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#Crashed">CRASHED</a> or <a
        href="#Stopped">STOPPED</a></p>
      </td>
      <td valign="top"><p><a href="#Idle">IDLE</a></p>
      </td>
      <td valign="top"><p>Accepting requests again after being restarted</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Manual Administration</p>
      </td>
      <td valign="top"><p><a href="#Down">DOWN</a></p>
      </td>
      <td valign="top"><p><a href="#Crashed">CRASHED</a></p>
      </td>
      <td valign="top"><p><a href="#Stopped">STOPPED</a></p>
      </td>
      <td valign="top"><p>No longer <a href="#Crashed">CRASHED</a> but not
        accepting requests</p>
      </td>
    </tr>
  </tbody>
</table>

<p></p>

<h2 id="Request">Request Processing</h2>

<p><img border="0" width="500" height="136"
src="image004.png"
alt="Life cycle of a request processing" /></p>

<h4 id="States3">States</h4>
<ul type="disc">
  <li><a name="RequestReceived" id="RequestReceived"><b>Request
    Received</b></a> &mdash; the provider agent has accepted a request to perform one
    of the service's functional responsibilities.</li>
  <li><a name="Processing" id="Processing"><b>Processing</b></a>
  &mdash; the
    provider agent is doing some internal processing/execution to fulfill the
    requested function.</li>
  <li><a name="ProcessedDefintion"
    id="ProcessedDefintion"><b>Processed</b></a> &mdash; the provider agent
    successfully completed requested function returning results to the
    requester agent.</li>
  <li><a name="FailedDefintion" id="FailedDefintion"><b>Failed</b></a>
    &mdash; the provider agent encountered an error and didn't complete the requested
    function, returning error to the requester agent.</li>
</ul>

<h4 id="Transition3">Transitions</h4>
<ul type="disc">
  <li>A service starts request <a href="#Processing">processing</a> when it
    accepts (receives) a <a href="#RequestReceived">request</a>.</li>
  <li>A service starts execution (actual <a
    href="#Processing">processing</a>) after it received a <a
    href="#RequestReceived">request</a>.</li>
  <li>A service transitions to either <a
    href="#ProcessedDefintion">processed</a> or <a
    href="#FailedDefintion">failed</a> state depending on the outcome of the
    <a href="#Processing">processing</a>/execution stage.</li>
  <li>A service exits request <a href="#Processing">processing</a> from
    either <a href="#ProcessedDefintion">processed</a> or <a
    href="#FailedDefintion">failed</a> state (which are mutually exclusive
    according to the previous transition).</li>
</ul>

<h4 id="State3">State Transition Table</h4>

<table border="1" cellspacing="0" cellpadding="0" width="624">
  <tbody>
    <tr>
      <td valign="top"><p><b>Action</b></p>
      </td>
      <td valign="top"><p><b>Current State</b></p>
      </td>
      <td valign="top"><p><b>End State</b></p>
      </td>
      <td valign="top"><p><b>Comment</b></p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Accepts Request</p>
      </td>
      <td valign="top"><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -o-</p>
      </td>
      <td valign="top"><p><a href="#RequestReceived">REQUEST RECEIVED</a></p>
      </td>
      <td valign="top"><p>Request received by the Service</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Process the Request</p>
      </td>
      <td valign="top"><p><a href="#RequestReceived">REQUEST RECEIVED</a></p>
      </td>
      <td valign="top"><p><a href="#Processing">PROCESSING</a></p>
      </td>
      <td valign="top"><p>Commence execution of service function based on
        request received</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Completion of processing</p>
      </td>
      <td valign="top"><p><a href="#Processing">PROCESSING</a></p>
      </td>
      <td valign="top"><p><a href="#ProcessedDefintion">PROCESSED</a></p>
      </td>
      <td valign="top"><p>Successful completion of function executed based on
        the request received</p>
      </td>
    </tr>
    <tr>
      <td valign="top"><p>Failure in processing</p>
      </td>
      <td valign="top"><p><a href="#Processing">PROCESSING</a></p>
      </td>
      <td valign="top"><p><a href="#FailedDefintion">FAILED</a></p>
      </td>
      <td valign="top"><p>Unsuccessful completion of function executed based
        on the request received</p>
      </td>
    </tr>
  </tbody>
</table>

<h2 id="Acknowledg">Acknowledgements</h2>

<p>This document was authored by the management task force of the Web
Services Architecture Working Group: Zulah Eckert (HP), Hao He (Thomson), Yin-Leng Husband
(HP), Heather Kreger (IBM), Mark Potts
(Talking Blocks), Igor Sedukhin (CA).</p>

<p>This document is a product of the <a href=
"http://www.w3.org/2002/ws/arch/">Web Services Architecture Working
Group</a>.</p>

    <p>
        Members of the Working Group are
        (at the time of writing, and by alphabetical order):
        Geoff
      Arnold
            (Sun Microsystems, Inc.), Mukund
        Balasubramanian
            (Infravio, Inc.), Mike
        Ballantyne
            (EDS), Abbie
        Barbir
            (Nortel Networks), David Booth
            (W3C), Mike
        Brumbelow
            (Apple), Doug
      Bunting
            (Sun Microsystems, Inc.), Greg
        Carpenter
            (Nokia), Tom
        Carroll
            (W. W. Grainger, Inc.), Alex Cheng
            (Ipedo), Michael
      Champion
            (Software AG), Martin
        Chapman
            (Oracle Corporation), Ugo
      Corda
            (SeeBeyond Technology Corporation), Roger
        Cutler
            (ChevronTexaco), Jonathan
        Dale
            (Fujitsu), Suresh
        Damodaran
            (Sterling Commerce(SBC)), James
      Davenport
            (MITRE Corporation), Paul Denning
            (MITRE Corporation), Gerald
        Edgar
            (The Boeing Company), Shishir Garg
            (France Telecom), Hugo Haas
            (W3C), Hao He
            (The Thomson Corporation), Dave
      Hollander
            (Contivo), Yin-Leng
        Husband
            (Hewlett-Packard Company), Mario Jeckle
            (DaimlerChrysler Research and Technology), Heather
      Kreger
            (IBM), Sandeep
      Kumar
            (Cisco Systems Inc), Hal Lockhart
            (OASIS), Michael
        Mahan
            (Nokia), Francis
      McCabe
            (Fujitsu), Michael
        Mealling
            (VeriSign, Inc.), Jeff
        Mischkinsky
            (Oracle Corporation), Eric Newcomer
            (IONA), Mark
        Nottingham
            (BEA Systems), David
      Orchard
            (BEA Systems), Bijan Parsia
            (MIND Lab), Adinarayana
        Sakala
            (IONA), Waqar
      Sadiq
            (EDS), Igor
      Sedukhin
            (Computer Associates), Hans-Peter
        Steiert
            (DaimlerChrysler Research and Technology), Katia Sycara
            (Carnegie Mellon University), Bryan
        Thompson
            (Hicks &amp; Associates, Inc.), Sinisa
      Zimek
            (SAP).</p>


<p>Previous members of the Working Group were: Assaf
Arkin (Intalio, Inc.), Daniel Austin (W. W. Grainger, Inc.), Mark Baker (Idokorro Mobile, Inc. / Planetfred, Inc.),
Tom Bradford (XQRL, Inc.), Allen Brown (Microsoft Corporation), Dipto
Chakravarty (Artesia Technologies), Jun Chen (MartSoft Corp.), Alan Davies
(SeeBeyond Technology Corporation), Glen Daniels (Macromedia), Ayse Dilber
(AT&amp;T), Zulah Eckert (Hewlett-Packard Company), Colleen Evans (Sonic Software), Chris Ferris (IBM), Daniela
Florescu (XQRL Inc.), Sharad Garg (Intel), Mark Hapner (Sun Microsystems,
Inc.), Joseph Hui (Exodus/Digital Island), Michael Hui (Computer Associates),
Nigel Hutchison (Software AG), Marcel Jemio (DISA), Mark Jones (AT&amp;T),
Timothy Jones (CrossWeave, Inc.), Tom Jordahl (Macromedia), Jim Knutson
(IBM), Steve Lind (AT&amp;T), Mark Little (Arjuna), Bob Lojek (Intalio, Inc.), Anne Thomas Manes
(Systinet), Jens Meinkoehn (T-Nova Deutsche Telekom Innovationsgesellschaft),
Nilo Mitra (Ericsson), Don Mullen (TIBCO Softwar.e, Inc.), Himagiri Mukkamala (Sybase, Inc.), Joel Munter (Intel), Henrik Frystyk Nielsen (Microsoft
Corporation), Duane Nickull (XML Global Technologies), David Noor (Rogue Wave
Software), Srinivas Pandrangi (Ipedo), Kevin Perkins (Compaq), Mark
        Potts
            (Talking Blocks, Inc), Fabio Riccardi (XQRL, Inc.), Don Robertson
(Documentum), Darran Rolls (Waveset Technologies, Inc.), Krishna Sankar
(Cisco Systems Inc), Jim Shur (Rogue Wave Software), Patrick Thompson (Rogue
Wave Software), Steve Vinoski (IONA), Scott Vorthmann (TIBCO Software, Inc.),
Jim Webber (Arjuna), Prasad Yendluri (webMethods, Inc.), 
Jin Yu (MartSoft Corp.) .</p>

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